15 Aug
|
Sutton Place
|
Revelstoke
15 Aug
Sutton Place
Revelstoke
Elevate guest services as the Assistant Front Office Manager at Sutton Place Hotels in Revelstoke, BC. Utilize your leadership skills to enhance the guest experience in a luxury setting. In this pivotal role, you will manage the Front Desk and Guest Services at Sutton Place, ensuring service excellence and team effectiveness.
Bring a minimum of three years of guest service leadership experience in a resort workplace to inspire and develop your team. Your expertise will help maintain high service standards and a welcoming atmosphere for guests. Key Responsibilities:
Supervise Front Desk operations and ensure guest satisfaction
Review daily arrivals and manage guest requests efficiently
Coach Guest Service team members for optimal performance
Maintain cleanliness and readiness of facilities and supplies
Handle guest complaints promptly and professionally Requirements:
Minimum three years of leadership in guest services
Robust knowledge of hotel operations and training development
Exceptional interpersonal and motivational skills
Degree/Diploma in Hospitality Management preferred
Proficient in MS Word, Excel, and property management systems Lead a dedicated team to create unforgettable guest experiences at Sutton Place Hotels, Revelstoke.
📌 Front Office Lead At Sutton Place Hotels Revelstoke
🏢 Sutton Place
📍 Revelstoke