Benefits

Health insurance

Paid time off

Vision insurance

401(k)

Dental insurance

Sales & Installation Coordinator (Administrative)

Marmora, N-Time | Monday–Friday | 8:00 AM – 4:30 PM

Salary: $55,000–$65,000 per year, based on experience

Benefits

Paid Time Off (PTO)

401(k)

Health Insurance

Dental Insurance

Vision Insurance

Position Summary

We are seeking a highly organized Sales & Installation Coordinator to serve as the connection between our Sales and Installation teams. In this role, you'll help ensure every customer experiences a seamless transition from the initial sales inquiry through installation readiness.

This position is ideal for someone who enjoys customer service, coordinating multiple projects, and keeping processes organized in a rapid-paced environment.

Responsibilities

Sales Support

Answer and qualify incoming sales calls and electronic inquiries.

Assign and dispatch leads to Comfort Consultants following established processes.

Assist the Sales Manager with lead management and pipeline coordination.

Coordinate financing close-out documentation with customers.

Installation Project Coordination

Open sold jobs and enter them into ServiceTitan.

Create and maintain complete job packets.

Verify job documentation before scheduling.

Process permits and inspection requests.

Coordinate with the Install Manager to ensure projects are ready for scheduling.

Assist with warranty requests, including opening warranty jobs and scheduling warranty technicians.

Customer Support





Serve as the primary point of contact from the time a job is sold through installation completion.

Provide customers with scheduling updates.

Assist customers with paperwork and financing documentation.

Coordinate communication between customers, Sales, Installation, and the office to ensure a smooth customer experience.

Operational Support

Maintain accurate project records.

Monitor project progress.

Assist with weekly sales and installation reporting, including sales, lead closing, lead source, referral, and warranty reports.

Participate in Sales and Production meetings.

Identify opportunities to improve processes and communicate workflow concerns to department leadership.

Qualifications

High school diploma or GED required.

2–5 years of experience in project management, customer service, call taking, or a related field, or an equivalent combination of education and experience.

Excellent customer service and organizational skills.

Ability to multitask and manage competing priorities.

Geographic knowledge of the service area preferred.

Industry experience is preferred but not required.

Experience with ServiceTitan is preferred but not required.

Schedule

Monday through Friday

8:00 AM – 4:30 PM

Some overtime may be required

Why Join Our Team?

If you're an organized professional who enjoys coordinating projects, supporting customers, and working closely with multiple departments to keep operations running smoothly, we'd love to hear from you. Join a team where your attention to detail and communication skills make a direct impact on every customer's experience.

📌 Sales Installation Coordinator (Marmora)
🏢 Blue Collar Services
📍 Marmora