Wyndham Garden Edmonton Airport Hotel - 8016 Sparrow Dr.

Responsibilities
Greet and welcome guests in a friendly and professional manner
Check-in and check-out guests, ensuring all necessary documentation is completed accurately
Provide information to guests about hotel amenities, services, and local attractions
Handle guest inquiries, requests, and complaints promptly and courteously
Answer phone calls and direct them to the appropriate department or individual
Assist with reservations and room assignments
Maintain a neat and organized front desk area
Handle cash transactions and maintain accurate records
Collaborate with other hotel staff to ensure guest satisfaction

Qualifications
Previous experience in a front desk or customer service role preferred
Excellent communication and interpersonal skills
Ability to speak multiple languages is a plus
Solid problem-solving abilities and attention to detail




Knowledge of hotel operations and phone systems
Familiarity with hospitality industry standards and practices
Proficient in using computer systems and software applications

-Team player

As a Front Desk Agent, you will be the first point of contact for our guests. Your friendly demeanor, excellent communication skills, and ability to provide exceptional customer service will contribute to creating a positive experience for our guests. If you are passionate about the hospitality industry and enjoy working in a rapid-paced environment, we would love to hear from you. NO LMIA/ NO CLOSED WP available

Job Types: Full-time, Part-time

Pay: $15.50-$16.00 per hour

Perks
On-site parking

Work Location: In person

📌 Front Desk Agent Leduc
🏢 Wyndham Garden Edmonton Airport
📍 Leduc