Front Counter Customer Service Representative – Full Time

Orr Cleaners – Byron Location @ 1292 Commissioners Road West, London, ON

Orr Cleaners is looking for a friendly, professional and reliable Front Counter Customer Service Representative to join our team at our Byron location.

This is a rapid-paced customer service position where you’ll be the friendly face of Orr Cleaners, helping customers in person, over the phone and through our online POS system.

The Position
Full time: Monday–Friday, approximately 8:00 a.m.–3:00 p.m.
Occasional Saturdays
No Sundays
Experience is not required — we’re happy to train the right person!

What You’ll Be Doing
Greeting customers and providing friendly, professional service
Answering customer questions and inquiries in person, by phone and through our online POS system
Processing and tagging customer orders accurately
Organizing and racking finished orders
Contacting customers when there are concerns, risks or special considerations with their garments
Handling payments and basic POS transactions




Keeping the counter and customer area clean, organized and tidy
Helping with general day-to-day tasks as needed

What We’re Looking For
A pleasant and confident phone manner
Friendly, outgoing and comfortable speaking with customers
Professional appearance and attitude
Strong attention to detail — accuracy is important!
Able to stay organized and work efficiently in a busy environment
Reliable and punctual
Comfortable learning current systems and procedures
A positive, team-oriented attitude

No previous dry-cleaning experience is necessary. We will train you on our processes and systems. What matters most to us is having someone who enjoys working with people, takes pride in their work and can keep up when things get busy.

If you’re looking for a Monday-to-Friday customer service position with a great local company, we’d love to hear from you!

Pay: $18.50-$21.00 per hour

Work Location: In person

📌 Front Counter Customer Service Byron Location London
🏢 Orr Cleaners
📍 London