Summary

Client Advisor responsible for achieving individual and store sales and consignment targets at the Vancouver store. Leverage product knowledge and personalized service to maximize sales, units per transaction, and transaction value while maintaining the store image. Build and expand a client book and ensure timely follow up on orders, shipments and alterations.

Responsibilities
Meet individual and store sales targets and consignment goals
Use product knowledge to drive sales and increase units and dollar value per transaction
Capture and maintain customer information and expand a client book
Promote store events through email, phone, and personalized notes
Follow up with clients on shipping, alterations, and service issues
Support shipping, receiving,



inventory control, and general store housekeeping to maintain store image
Adhere to all company policies

Requirements
Minimum 3 years retail sales experience, preferably in a luxury setting
Candidates with existing client books strongly preferred
Computer literate and tech savvy with ability to learn various software programs
Customer service oriented with a passion for luxury product and design
Adaptable availability including evenings, weekends and holidays
Foreign languages a plus
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📌 Client Advisor Vancouver
🏢 BROBSTON GROUP
📍 Vancouver