Elevate your hospitality career as a Guest Service Agent with Sandman Hotel Group in Calgary, Alberta. Be the face of the hotel, delivering outstanding customer service from check-in to problem-solving.

The Guest Service

Agent role at Sandman requires a energetic individual who thrives on interacting with guests. Ideal candidates will have experience in front desk operations and customer service, embracing the challenge of meeting guest needs. This position emphasizes strong communication skills and proficiency in Opera/Opera Cloud, all while supporting a welcoming workplace and providing valuable assistance. Key Responsibilities:
Provide a warm welcome during guest check-ins
Answer inquiries and arrange transportation for guests




Handle reservations and compute bills accurately
Maintain a clean and organized front desk area
Report safety concerns to management Requirements:
1 year experience in hotel front desk operations preferred
Completion of a two-year apprenticeship in hotel management preferred
Robust background in customer service
Exceptional conflict resolution and communication skills
Available for evening, weekend, and holiday shifts Deliver exceptional guest experiences at Sandman Hotel Group in Calgary, showcasing your customer service skills.

📌 Guest Service Agent Sandman Calgary
🏢 Sandman Hotel Group
📍 Calgary