Enhance customer experiences at London Honda as a full time Customer Care Specialist in London, Ontario. Assist with vehicle repairs, appointments, and insurance inquiries on site.

London

Honda is part of the AutoCanada dealership network, seeking a dedicated Customer Care Specialist. In this role, you will engage with customers to schedule repair appointments, handle finance portfolios, and support them through the repair process. Your expertise will ensure customer satisfaction and operational excellence in a fast-paced workplace. Key Responsibilities:
Create preliminary estimates and submit warranty claims
Schedule customer vehicles for repairs and collect payments
Check in collision vehicles and create work orders
Provide repair status updates and answer insurance questions
Educate customers on insurance and repair processes Requirements:
College diploma or two years of relevant experience
Experience in an automotive BDC environment preferred
Proficient in Microsoft Office, Mitchell Connect, and Audatex
Exceptional customer service and problem-solving skills
Solid verbal and written communication abilities Perform critical support roles and foster enhanced customer experiences at London Honda.

📌 Full Time Customer Care Specialist London Honda (Canada)
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📍 Canada