Drive excellence as a Service Manager at a leading dealership in Cambridge, Ontario. We're looking for a high-caliber leader to enhance service delivery and team performance. In this high-profile role, you will manage the complete service department, leading a team dedicated to providing exceptional customer experiences.

Your focus on monitoring key performance indicators and optimizing dealership operations will set a standard of excellence. As a leader, you'll implement strategies that foster team accountability while ensuring effective workflows across departments. Key Responsibilities:
Lead daily operations of the service department
Mentor advisors and technicians on best practices
Track key metrics for service quality and shop productivity




Develop customer retention and conflict resolution strategies
Supervise warranty processes and maintain compliance Requirements:
Solid background as Service Manager or related role
Leadership skills with a focus on team motivation
Comprehensive understanding of service operations and KPIs
Effective communication, especially in high-stress scenarios
Experience with DMS systems like Dealertrack Showcase your experience in leading, optimizing, and maximizing profitability at our Cambridge dealership.

📌 Experienced Service Manager Wanted Cambridge
🏢 CarGuys
📍 Cambridge