15 Aug
|
Hayward Holdings
|
Oakville
15 Aug
Hayward Holdings
Oakville
Elevate your technical service expertise with Hayward Holdings Inc. as a Field Service Manager. This role focuses on training and supporting our service network while enhancing customer experiences. Hayward, the world's largest manufacturer of residential swimming pool equipment, is seeking a Field Service Manager to manage and support Authorized Service Centers.
Key responsibilities include onboarding recent partners, delivering technical training, and resolving service issues. You will play a vital role in ensuring service excellence across all product lines and actively participating in trade shows and training events. Key Responsibilities:
Manage and train Authorized Service Centers and partners
Onboard recent service centers to expand the network
Provide technical support and troubleshooting in the field
Develop and deliver technical training sessions
Maintain accurate records in the service database Requirements:
5+ years in technical service or field support
Degree in business, marketing, engineering, or related field
Solid troubleshooting and communication skills
Proficiency in Microsoft Office and service tracking systems
Customer-focused mindset with excellent relationship skills Embrace a leadership role with Hayward, driving service excellence and training initiatives in the pool equipment industry.
📌 Field Service Manager At Hayward Oakville
🏢 Hayward Holdings
📍 Oakville