Lead the strategy for mortgage fulfillment at Neo as their Director. Manage teams and optimize processes for a seamless customer experience. In this pivotal role, reporting directly to the Vice President of Mortgages, you will oversee all facets of the mortgage fulfillment process.

You will empower a multi-tiered team and execute strategic initiatives to enhance efficiency through technology integration. Collaborating effectively with cross-functional teams is essential to improving performance metrics and compliance standards. Key Responsibilities:
Direct leadership and mentoring of fulfillment personnel
Oversee mortgage fulfillment from condition review to funding
Implement strategic process automation initiatives
Engage with Sales and Underwriting for smoother operations
Establish solid governance practices and operational standards Requirements:
Demonstrated senior leadership in mortgage fulfillment
Comprehensive knowledge of the Canadian mortgage ecosystem
Proven ability to inspire and develop teams
Solid attention to detail regarding compliance
Willingness to complete mandatory background screenings Join Neo and drive strategic improvements in mortgage fulfillment operations.

📌 Director, Fulfillment At Neo Toronto
🏢 Neo Financial
📍 Toronto