Overview

This range is provided by Insight Global. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

CA$60,000.00/yr - CA$80,000.00/yr

Direct message the job poster from Insight Global

Responsibilities and qualifications
3+ years of experience in a customer success, account management, or a client-facing role
Proven ability to communicate with C-suite stakeholders and manage enterprise-level relationships
Confident leading presentations with the ability to control a room and tailor messaging to diverse audiences
Comfortable navigating challenging conversations, providing strategic solutions, and maintaining client trust
Strong Excel skills including pivot tables and VLOOKUPs to track client data
Highly organized and proactive, with a track record of managing multiple accounts simultaneously
Ability to collaborate with cross-functional teams

Nice to Have Skills & Experience
Background in an agency setting
Prior experience as an account executive or account manager role
Understanding of agency workflows, design principles and the customer lifecycle

Job Description

Insight Global is seeking a Sr.



Customer Success Specialist to join a rapidly growing SaaS company that specializes in creative automation and brand content management.

This is a client-facing, high-impact role responsible for managing and growing relationships with strategic enterprise accounts. The ideal candidate will be a robust communicator, confident in executive settings, and capable of driving adoption, presenting insights, and resolving complex client needs with professionalism and empathy.

Seniority level
Mid-Senior level

Employment type
Full time

Job function
Business Development and Customer Service
Industries: Technology, Information and Media

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📌 Customer Success Specialist Toronto
🏢 Insight Global
📍 Toronto