We’re looking for a Concierge. This individual will act as the first point of contact for guests of the community and is responsible for providing confidential clerical and receptionist duties associated with the daily operation of the retirement residence in a safe and productive manner in accordance with the policies and procedures of Seasons.
What You’ll Do
Answers telephone, greets visitors, and receives routine inquiries in person and by phone, relaying calls and messages to the appropriate service team members
Receives incoming mail and co-ordinates distribution, and process’ outgoing mail
Provides services and interacts with residents and resident family members in a professional manner
All other duties as assigned
What You’ll Bring
Basic knowledge and understanding of office procedures
Strong Communication Skills; both oral and written
Exceptional Customer Service and Conflict Resolution skills
Solid communication skills; both oral and written
Ability to exercise tact and diplomacy in dealing with residents, service team members and guests.
What We Offer
A safe, inclusive workplace where you’re supported and appreciated
Competitive compensation and benefits
Opportunities for leadership development and growth opportunities
A warm, welcoming culture inspired by our vision of making people’s lives better, driven by our mission to create happy, healthy, and meaningful lives for our residents
Additional Requirements
Covid-19 vaccination is mandatory
Clear Criminal Background Check, VSS and TB Test where required
INDHP