Unlock client potential as a Customer Success Technical Manager at IBM. Work from Toronto or Montreal and support the integration of next-gen technologies into client operations. As a CSM Technical Specialist, you will focus on helping enterprise customers fully adopt IBM's technologies. Your consultative approach will be essential in understanding client needs, guiding technology deployments, and enhancing overall user satisfaction with IBM's solutions. Key Responsibilities:
Address customer business challenges and technical needs
Facilitate exploration workshops for value realization
Engage clients with demos, pilots, and technical discussions
Build and finalize use case architectures with clients
Create strategies for sustained software adoption post-deployment Requirements:
Bachelor’s Degree in a technical discipline
Proficient in a common cloud-native programming language
Experience translating business objectives into solutions
Solid client-focused and communication abilities
Ability to travel around 25% as necessary Contribute to IBM's mission by guiding clients toward achieving the full potential of their technology investments.

📌 Customer Success Technical Manager Role Toronto
🏢 Leadingtalent
📍 Toronto