Make a significant impact as a Retention Specialist with the YMCA of Three Rivers in Stratford, ON. This full-time contract role centers on client engagement and job retention support. The YMCA is seeking a goal-driven individual to support employment outcomes as a Retention Specialist.

You will work closely with Employment Coaches to assist clients in sustaining employment at key milestones. This position requires robust time management, performance focus, and relationship-building skills for effective client mentorship. Key Responsibilities:
Engage clients to ensure job retention at key milestones
Conduct follow-ups to verify employment status
Identify barriers to employment and provide solutions
Build robust, trust-based relationships with clients
Monitor progress and intervene for better retention outcomes Requirements:
Post-secondary education or equivalent experience
Minimum 2 years in employment services or client engagement
Experience in target-driven environments
Proficiency in CRM systems
Robust organizational and interpersonal skills Utilize your skills to foster client relationships and enhance community impact through this rewarding role.

📌 Contract Retention Specialist In Stratford
🏢 The YMCA of Three Rivers
📍 Stratford