Vish is seeking a Customer Success Manager to enhance client support and onboarding for salons. Engage directly with customers while providing comprehensive training and support in our Calgary office.

As Customer Success

Manager, you will manage the entire customer journey from onboarding to renewal. This role requires building solid relationships with salon owners and promoting customer retention. You will facilitate training, drive customer success initiatives, and work with cross-functional teams to ensure high satisfaction levels. Key Responsibilities:
Manage customer relationships from onboarding to renewal
Build trust-based relationships with salon owners
Conduct regular check-ins and business reviews
Identify upsell opportunities with support from Sales
Communicate customer feedback for product development Requirements:
2 to 4 years in customer success or account management
Robust written and verbal communication skills
Experience with HubSpot or CRM tools
Tech-savvy with MS Excel proficiency
Problem-solving skills and independence Drive customer success for salons across Canada and beyond at Vish.

📌 Customer Success Manager At Vish Calgary
🏢 Vish
📍 Calgary