BC forward is currently seeking a highly motivated : Collections Analyst (Portuguese Speaking) – Toronto, ON

Job Title: Collections Analyst (Portuguese Speaking)

Location: Toronto, ON (Hybrid – 2 days onsite at 10 Bay Street)

Duration: 12+ Months Contract

Interview Process: 1 Round (Quick Hiring)

Start Date: ASAP

Job Overview

We are seeking a Collections Analyst to support a global LATAM collections team. This role is ideal for someone with strong collections experience and professional fluency in Portuguese, who can manage accounts, resolve payment issues, and collaborate with cross-functional teams in a rapid-paced setting.

You will play a key role in ensuring timely collections, reducing AR aging, and maintaining strong customer relationships while working closely with internal stakeholders like Sales and Operations.

Key Responsibilities
Manage and monitor a portfolio of accounts, ensuring timely collections and reduced AR aging
Follow up on outstanding payments and resolve payment disputes efficiently
Evaluate customer payment behavior and determine risk levels
Negotiate and structure payment plans for delinquent or distressed accounts
Collaborate with Sales, Operations, and internal teams to resolve billing and contract issues




Support process improvements related to collections and invoice lifecycle
Maintain compliance with internal policies and financial guidelines

Required Qualifications
3+ years of experience in collections / accounts receivable
Fluent in Portuguese (mandatory) – both written and verbal
Strong communication and stakeholder management skills
Ability to work in a fast-paced, high-volume environment
Experience handling payment disputes and negotiating resolutions
Bachelor’s degree or equivalent experience

Preferred Skills
Experience working with enterprise-level accounts
Exposure to CRM tools like Salesforce (nice to have, can be trained)
Strong analytical and problem-solving skills

Work Environment & Additional Details
Hybrid role: 2 days onsite per week in Toronto office
Must be a Toronto-based candidate
Will support LATAM region (BRT time zone alignment required)
Team Size: 11 members globally
No assessment required

Why Apply?
Rapid interview process (single round)
Opportunity to work with a global team
Exposure to enterprise-level collections and cross-functional collaboration

📌 Collections Analyst Toronto
🏢 BCforward
📍 Toronto