Elevate your career as a Customer Solutions Director with Ericsson Canada. Focus on customer-centric solutions, lead product positioning, and drive business success across Market Area Americas.

Ericsson Canada

Inc. seeks a highly motivated Customer Solutions Director for Business & Operations Systems (BOS) products. In this senior-level role, you'll engage directly with clients to support and close complex deals. Your day-to-day will encompass solution design, RFP responses, and delivering compelling software demonstrations to showcase our BOS capabilities. Key Responsibilities:
Partner with teams to identify and qualify BOS product prospects
Manage technical aspects of complex BOS product deals




Prepare and deliver product demonstrations and proof-of-concepts
Own responses to product-focused RFPs/RFIs
Influence product evolution through structured customer feedback

Requirements:
Bachelor’s or Master’s degree in related field
8+ years in telecom software industry
Proven experience in presales or solution consulting
Robust understanding of telecom and IT systems
Excellent communication and storytelling skills

Utilize your expertise to drive innovation and customer success with Ericsson's BOS products.

📌 Customer Solutions Director At Ericsson Toronto (Canada)
🏢 Ericsson
📍 Canada