Drive customer success as the Customer Solutions Director for BOS Products at Ericsson Canada. In this strategic role, you'll focus on solution design, technical sales, and deal acceleration. This senior position accelerates business and operations systems initiatives across Market Area Americas. You'll support customer-facing sales activities and lead technical aspects of high-stakes product deals.

Responsibilities involve engaging stakeholders, crafting tailored solutions, and articulating transparent business value for BOS software offerings. Key Responsibilities:
Collaborate on winning solutions with regional account teams
Lead technical aspects for complex product deal solutions
Prepare compelling product demonstrations and roadmaps




Respond to product RFPs/RFIs with detailed solution descriptions
Leverage expertise in telecom networks and IT systems

Requirements:
Bachelor’s or Master’s degree in related field
8+ years in telecom software industry
Experience in presales or solution consulting roles
Robust understanding of cloud-native architectures
Excellent communication and storytelling abilities

Utilize your skills in solution strategy and value-based selling to support Ericsson's creative BOS products.

📌 Customer Solutions Director At Ericsson Toronto
🏢 Ericsson
📍 Toronto