Join ABE Equipment as a Customer Service Field Technician, renowned for excellence in beverage equipment. This role combines hands-on technical support with customer engagement, requiring solid communication and a mechanical aptitude.

As a key technician, you will address customer concerns and provide real-time technical assistance related to mechanical, electrical, and programming issues. This dynamic position involves travel throughout the U.S. and potentially internationally, emphasizing problem-solving and effective communication. Your tasks will not only involve troubleshooting but also training customers in utilizing Norland products effectively.

Key Responsibilities:



• Serve as primary contact for customer inquiries and support • Provide technical assistance for mechanical and electrical systems • Coordinate parts returns and research defects • Ensure effective shipment of required parts to customers • Document customer communications using CRM software

Requirements: • Authorization to work in the United States • Solid technical skills in mechanical and electrical systems • Excellent communication and negotiation abilities • Willingness to travel extensively • Basic computer literacy for tracking systems

Bring your technical skills, problem-solving ability, and customer focus to ABE Equipment's team. #J-18808-Ljbffr

📌 Field Technician For Customer Service At Abe Equipment Golden (Canada)
🏢 Norland International
📍 Canada