Become an integral part of Enercare as a Service Clerk in Markham! Focused on optimizing field staff resources, you will ensure customer satisfaction through effective scheduling and service management.
This on-site role reports directly to the Operations Manager and encompasses responsibilities like managing technician schedules, handling customer requests, and reconciling service transactions. You will utilize scheduling software and maintain communication with various teams while ensuring exceptional service delivery in a fast-paced workplace.
Key Responsibilities:
• Manage daily schedules to optimize technician availability
• Handle customer requests and escalations promptly
• Reconcile service transactions and balance cash draws




• Update records and prepare reports as needed
• Provide customer quotes on installations and part sourcing
Requirements:
• Robust customer focus with excellent interpersonal skills
• Experience using ClickSchedule, GERS, and MS Office
• Excellent organizational and multitasking abilities
• Grade 12 education; post-secondary education preferred
• Ability to work under pressure in a team environment
Contribute to Enercare's commitment to customer excellence while implementing effective service operations in Markham.
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📌 Enercare Service Clerk In Markham (Canada)
🏢 ENERCARE
📍 Canada