15 Aug
|
JFE Shoji Power Canada
|
Burlington
15 Aug
JFE Shoji Power Canada
Burlington
Become a key contact for clients as a Client Experience Specialist in a hybrid position at JFE Shoji Power Canada in Burlington. This role emphasizes managing client interactions and fulfilling orders seamlessly. In this key role, the Client Experience Specialist acts as the main liaison for various accounts, overseeing the entire order cycle from inception to delivery.
Collaborating with departments such as Operations and Business Development, you will ensure that client expectations are met and strengthened throughout the process. Key Responsibilities:
Cultivate and manage long-term client relationships
Ensure internal communication regarding client needs and commitments
Coordinate order fulfillment and issue resolution
Provide regular updates on order progress and any risks
Support cross-functional teams during client meetings Requirements:
Robust analytical and problem-solving skills
Excellent written and verbal communication skills
At least 2 years of experience in client service roles
Proficient in using ERP systems for order tracking
Ability to work collaboratively across departments Enhance client experiences and ensure satisfaction as a Client Experience Specialist with JFE Shoji Power Canada.
📌 Client Experience Specialist Jsc Hybrid Role Burlington
🏢 JFE Shoji Power Canada
📍 Burlington