Elevate guest experiences at Cabot Revelstoke Mountain Lodge in Revelstoke, BC as a Guest Services Manager. Lead a team dedicated to luxury service and enhance every guest journey. As a key member of the Cabot Revelstoke team, the Guest Services Manager oversees all guest services operations for this luxury property.

This full time, in office role demands strong leadership in ensuring personalized service, managing guest feedback, and coordinating with various departments. You will maintain high standards of luxury service while fostering a guest-focused culture. Key Responsibilities:
Oversee guest interactions during their entire experience
Manage guest concerns and service recovery effectively
Ensure VIP treatment and special requests are fulfilled




Coordinate seamless operations across various departments
Lead and develop the guest services team for excellence Requirements:
Experience in guest services or hotel front office
Strong understanding of luxury service standards
Proven leadership and team management skills
Excellent communication and problem-solving abilities
Versatile availability for evenings and weekends Take charge of guest experiences, leading a dedicated team in delivering luxury service at Cabot Revelstoke Mountain Lodge.

📌 Cabot Revelstoke Guest Services Manager (Canada)
🏢 Sutton Place Hotels]
📍 Canada