Job Overview

Energetic and customer-focused Cashier/Customer Service Representative responsible for providing friendly and efficient service in a quick-paced restaurant environment. Handles customer orders, POS transactions, cash payments, and order inquiries while ensuring a positive dining experience. Supports the team by maintaining cleanliness, food-service standards, and an organized front counter.

Responsibilities
Greet customers warmly, take food and beverage orders, and provide friendly and efficient service.
Operate the POS system accurately for cash, debit, credit, and other payment transactions.
Handle cash responsibly, provide accurate change, and maintain transaction accuracy.
Explain menu items, answer customer questions, and assist customers with special requests or modifications.
Suggest menu items, combos, sides, beverages, and promotions to enhance the customer experience and increase sales.
Assemble and verify customer orders to ensure accuracy before serving or handing them to customers.
Maintain a clean, organized, and welcoming front counter, dining area, and customer-service station.
Answer customer inquiries in person and by phone with professionalism and a positive attitude.




Work efficiently during busy periods while minimizing customer wait times and maintaining service quality.
Follow restaurant food-safety, hygiene, and customer-service standards.
Communicate effectively with kitchen and front-of-house team members to ensure smooth order flow.
Assist with restocking supplies and maintaining organized service and condiment areas.

Key Skills
Excellent customer service and communication skills
Cash handling and POS system experience
Solid English communication skills; multilingual abilities are an asset
Basic mathematics and transaction accuracy
Ability to work efficiently in a fast-paced restaurant environment
Strong teamwork and interpersonal skills
Ability to multitask and prioritize during busy periods
Knowledge of food-service and restaurant operations
Professional phone and customer-service etiquette
Strong attention to detail and order accuracy
Positive, friendly, and skilled attitude
Ability to maintain cleanliness and follow food-safety procedures

Pay: $15.35 per hour

Benefits
Store discount

Work Location: In person

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