Job Summary

We are seeking a friendly and professional Customer Service Associate / Cashier to join our retail team. In this role, you will be the first point of contact for customers, providing exceptional service while efficiently handling transactions. The ideal candidate is organized, communicative, and capable of engaging with diverse customers, including multilingual populations.

Your contributions will help create a welcoming shopping environment and drive sales through excellent customer interactions.

Duties
Greet customers warmly and assist with their inquiries both in person and over the phone
Operate POS systems accurately for cash handling and credit transactions
Process sales transactions efficiently while maintaining a high level of accuracy in cash handling and receipt issuance
Conduct product demos and upsell items to enhance customer experience and increase sales prospects
Maintain merchandising standards on the sales floor, ensuring products are well-organized and appealing
Provide product information and technical sales support when needed, including basic troubleshooting or explaining product features
Manage inventory levels and assist with stock replenishment as required




Uphold excellent phone etiquette and communication skills to assist customers remotely or via inquiries
Support team members with organizational tasks to ensure smooth store operations

Requirements
Previous experience in retail sales, cashiering, or customer service preferred but not required
Multilingual skills or bilingual ability (English plus additional languages) is a plus
Robust communication skills, including phone etiquette and active listening abilities
Basic math skills for cash handling, balancing registers, and transaction processing
Familiarity with POS systems and retail merchandising practices
Ability to manage time effectively in a fast-paced environment
Demonstrated organizational skills to keep work areas tidy and stock levels accurate
Experience in upselling techniques and product demos is advantageous
Reliable, professional appearance, with excellent customer service orientation

This position offers an engaging work workplace where your interpersonal skills can shine while supporting the store’s success through dedicated customer service. Job Types: Full-time, Part-time, Permanent

Pay: $17.60-$18.00 per hour

Benefits
Discounted or free food
On-site parking
Store discount

Work Location: In person

📌 Cashier/customer Service Etobicoke (Canada)
🏢 Desi Chaapwala
📍 Canada