Join LGM as a Performance and Effectiveness Specialist, focusing on automated claims adjudication and process optimization in a hybrid work model. Drive excellence in warranty services for the Canadian automotive sector. This role will leverage your skills in assessing and optimizing business rules while fostering a team-oriented working setting.

You'll support change management initiatives and develop training materials that empower the Customer Experience team. Enhancing operational workflows and customer satisfaction will be key to your success in this position. Key Responsibilities:
Lead governance for automated adjudication processes
Identify and implement business rule enhancements
Facilitate effective reporting and data management




Support process design and operational needs
Train teams on best practices in claims handling Requirements:
3+ years in the automotive sector and process improvement
Proficient in MS Office and relevant reporting tools
Excellent communicator with presentation skills
Experience with workflow optimization and business rules
Bilingual capabilities are an asset Elevate your career at LGM by driving performance improvements in claims processing for enhanced dealer and customer experiences.

📌 Claims Optimization Specialist Lgm Vancouver
🏢 Medisca Pharmaceuticals
📍 Vancouver