Lids is hiring an IT Support Specialist to deliver responsive customer-focused technical support across retail stores, DCs, and field teams. You will handle endpoint hardware, operating systems, software, peripherals, mobile devices, and POS equipment, documenting and resolving issues via the ticketing system.
The role emphasizes hands-on deskside support, incident tracking, and knowledge sharing to minimize disruption and maintain accurate asset records.
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📌 Retail IT Support Specialist (Ontario)
🏢 Lids
📍 Ontario