Elevate your career with ADP as a Financial Services Representative, where you’ll excel in client interactions within a vibrant call center environment. Manage requests seamlessly to deliver exceptional service and support.
As a key player at ADP, you'll handle client inquiries while managing inbound calls and communications. Your focus on client satisfaction will drive your success in processing requests accurately under defined policies. This role is ideal for individuals excelling in customer service and eager to thrive in a fast-paced, supportive environment.
Key Responsibilities:
• Own and enhance the client experience through effective communication
• Handle daily inbound calls and chats efficiently
• Process payroll exceptions and tax adjustments accurately
• Address client inquiries regarding payment-related issues
• Collaborate to achieve service excellence and exceed KPIs
Requirements:
• Bilingual in French and English
• Strong customer service background with attention to detail
• Excellent time management and communication skills
• Ability to learn recent software quickly
• Experience working under pressure with a team focus
Step into a rewarding challenge that emphasizes client engagement and problem-solving at ADP.
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