Elevate IT infrastructure monitoring as a Senior Customer Technical Architect at LogicMonitor. This role focuses on empowering global enterprises to optimize their use of our hybrid observability platform.

In this pivotal position, you will engage with customers, understanding their needs and translating them into actionable technical strategies. Collaborate closely with sales and account management teams to align solutions with business objectives while designing robust architectures. Your expertise will guide clients through complex technical challenges and promote best practices for maximum success.

Key Responsibilities:
• Act as the primary technical contact for customers
• Collaborate on solution design that meets customer needs
• Conduct training sessions and workshops for client teams




• Assist in troubleshooting and resolving advanced technical issues
• Gather and relay customer feedback to influence product development

Requirements:
• 3-8+ years of experience in technical roles
• Proficient in IT Infrastructure and software development
• Experience with cloud-native architecture and DevOps
• Coding skills in Groovy, Python, or similar languages
• Robust communication skills with excellent troubleshooting abilities

Become a key player in transforming IT infrastructure management at LogicMonitor.
#J-18808-Ljbffr

📌 Senior Technical Architect at LogicMonitor (Ontario)
🏢 LogicMonitor
📍 Ontario