Grow your analytics career with NTT DATA as a Business Analyst in Toronto, Ontario. Engage with customer data and insights to drive operational improvements and reporting.

In this onsite role, you will support analytics initiatives through statistical analysis and contribute to performance dashboards. Key responsibilities include supporting service data analysis for churn and SLA enhancement, preparing dashboards, and performing data validation. This position is tailored for candidates who are early in their analytics careers and eager to impact customer experience through data.

Key Responsibilities:
• Analyze service data to improve churn and SLA
• Conduct statistical analysis and data exploration
• Create dashboards and analytical reports
• Perform root-cause analysis on service issues
• Validate data quality and accuracy

Requirements:
• 4 years of experience in analytics or reporting
• Bachelor’s degree in Business or related field
• Familiarity with Power BI or similar tools
• Solid attention to detail and organizational skills
• Passion for data-driven decision making

Utilize your foundational analytics skills to make real-world impacts at NTT DATA.
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📌 Onsite Business Analyst in Toronto (Ontario)
🏢 NTT America
📍 Ontario