Overview

Languages

English

Education
College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years
or equivalent experience

Experience

Experience an asset

On site

Work must be completed at the physical location. There is no option to work remotely.

Work setting
Private sector
Business
Private company, corporation or industry

Responsibilities

Tasks
Produce informational materials to increase awareness of services available
Answer written and oral inquiries
Assist in the preparation of brochures, reports, newsletters and other material
Conduct public opinion and attitude surveys
Address customers' complaints or concerns
Answer inquiries and provide information to customers
Arrange for billing for services
Arrange for refunds and credits
Explain the type and cost of services offered
Issue receipts and other forms
Maintain records and statistics
Obtain and examine all relevant information to assess client feedback, enquiries and complaints in the delivery of meaningful information and services.
Order office supplies and maintain inventory




Perform general office duties
Receive and log complaints
Receive credit and employment applications
Receive payments
Sell merchandise
Explain procedures, risks and perks to clients
Maintain and manage digital database
Write and edit press releases, newsletter and communications materials
Answer clients' inquiries and provide information

Experience and specialization

Computer and technology knowledge
MS Excel
MS Windows
MS Word
Social Media
Spreadsheet
Google Drive
Simply Accounting

Additional information

Transportation/travel information
Own transportation

Work conditions and physical capabilities
Attention to detail

Personal suitability
Punctuality
Client focus
Efficient interpersonal skills
Excellent oral communication
Excellent written communication
Flexibility
Organized
Reliability
Team player
Initiative
Judgement
Ability to multitask
Dependability
Honesty
Quick learner

Perks

Other advantages
Free parking available

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