15 Aug
|
ENERCARE
|
Markham
Become an integral part of Enercare as a Service Clerk in Markham! Focused on optimizing field staff resources, you will ensure customer satisfaction through effective scheduling and service management.
This in office role reports directly to the Operations Manager and encompasses responsibilities like managing technician schedules, handling customer requests, and reconciling service transactions. You will utilize scheduling software and maintain communication with various teams while ensuring exceptional service delivery in a fast-paced environment.
Key Responsibilities:
Manage daily schedules to optimize technician availability
Handle customer requests and escalations promptly
Reconcile service transactions and balance cash draws
Update records and prepare reports as needed
Provide customer quotes on installations and part sourcing
Requirements:
Robust customer focus with excellent interpersonal skills
Experience using Click Schedule, GERS, and MS Office
Excellent organizational and multitasking abilities
Grade 12 education; post-secondary education preferred
Ability to work under pressure in a team environment
Contribute to Enercare's commitment to customer excellence while implementing productive service operations in Markham.
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📌 Enercare Service Clerk In Markham
🏢 ENERCARE
📍 Markham