Job Description

What we offer:
Pay incentives as well as monthly rewards & recognition programs
Medical, dental and vision perks
Exciting vacation benefits, including a newly introduced Global Flexible Benefits Policy.
Promote from within opportunities – 80% of our frontline leaders began their careers at Sutherland as reps
EAP & Health and Wellness programs including a personal trainer dedicated to Sutherland

Qualifications

Experience working in a customer service or contact center workplace with a passion for providing an exceptional guest experience
Experience with streaming to include basic troubleshooting skills, and demonstrated understanding of streaming services on phones, smart TVs, etc.
Basic PC keyboarding skills; Microsoft Office experience (Outlook, Word,



Excel)
Technical support experience
Solid problem-diagnosis and problem-solving skills
Multi-tasking skills, with the ability to use several applications simultaneously
Experience working with CRM applications (preferred)

Additional Information

We will provide all equipment, but to be successful when working from home, you must have the following:
Excellent Internet connectivity:
Internet access speeds of 2 Mbps upload and 10 Mbps download – the faster the better!

Required Skill Profession

Information And Record Clerks

📌 Customer Support Representatives/streaming Services Remote Fredericton
🏢 Sutherland
📍 Fredericton