ITSM Process Manager - Drive Service Excellence & Automation (Alberta)

ITSM Process Manager - Drive Service Excellence & Automation (Alberta)

15 Aug
|
MNP
|
Alberta

15 Aug

MNP

Alberta

MNP is pursuing an ITSM Process Manager to lead governance, adoption, and continual improvement of ITSM processes across the organization. You will drive CMDB governance, monitor KPIs, and partner with technology teams to deliver reliable service and improved user experiences.
The role requires 4+ years in ITSM, experience with ITIL, ServiceNow, and CMDB concepts, plus solid analytical and stakeholder skills to influence cross-functional teams.

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📌 ITSM Process Manager - Drive Service Excellence & Automation (Alberta)
🏢 MNP
📍 Alberta

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