Elevate customer engagement with a Principal SAP CX Solution Architect in a leadership role. This position requires deep expertise in SAP Sales and Service Cloud, driving transformation across various industries.

In this senior position, you will guide SAP CX advisory, architecture, and implementation engagements across utility, energy, and commercial sectors. Your expertise in SAP Sales Cloud, BTP, and CRM transformation programs enables you to shape customer strategies and oversee successful deployments while acting as a trusted advisor to clients.

Key Responsibilities:
• Advise clients on CRM strategies and transformations
• Lead platform evaluations and assess customer engagement needs
• Define future capabilities for enhanced customer interactions




• Facilitate workshops with business and technology leaders
• Develop governance frameworks for CRM models

Requirements:
• Expertise in SAP CX solutions and AI capabilities
• Strong experience in enterprise architecture and delivery
• Proven capability in leading large-scale transformation projects
• Background in utility and public sector preferred
• Excellent communication with stakeholders across sectors

Drive creative customer engagement solutions and transformation strategies as a Principal SAP CX Solution Architect.
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📌 Principal SAP CX Solution Architect Role (British Columbia)
🏢 Querentia
📍 British Columbia