Enhance customer experience and operational efficiency as a Sea Logistics Operational Care Specialist at Kuehne+Nagel. Focus on accurate billing, invoice resolution, and collaboration for seamless logistics.

As a vital member of the Freight Forwarding team at Kuehne+Nagel, you will be tasked with ensuring timely invoicing and process optimization in Sea Logistics. Your role emphasizes customer satisfaction and requires a deep understanding of freight forwarding practices and financial principles. You’ll collaborate with various stakeholders to achieve KPIs and maintain compliance in billing procedures.

Key Responsibilities:
• Conduct credit checks and resolve billing issues promptly
• Manage accrual entry and maintenance in SeaLOG
• Ensure recognition of gross profit per company guidelines




• Identify process enhancement opportunities with the systems team
• Upload documents to customer and third-party platforms

Requirements:
• Experience in freight forwarding and supply chain management
• Knowledge of logistics regulations and best practices
• Strong organizational skills in rapid-paced settings
• Understanding of financial principles affecting logistics
• Proven ability to work in collaborative environments

Bring your expertise in billing and logistics to advance the exceptional service standards at Kuehne+Nagel.
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📌 Kuehne+Nagel Sea Logistics Specialist (Ontario)
🏢 Kuehne+Nagel
📍 Ontario