Advance your hospitality career with Best Western Plus Chocolate Lake Hotel as an Assistant Guest Services Manager. Support the Guest Services Manager while ensuring high standards and exceptional guest service.

In this crucial leadership role, you will assist in overseeing the daily operations of the Front Desk and Guest Services. Your experience in guest services, coupled with strong communication skills, will guide your ability to resolve guest concerns effectively. With opportunities to lead training and onboarding, you’ll help create a positive work environment and uplift your team.

Key Responsibilities:
• Supervise the Front Desk team daily
• Provide guidance and support to staff
• Handle guest complaints and resolve issues
• Ensure guests receive excellent service
• Maintain effective communication with departments

Requirements:
• High school diploma or GED required
• Hospitality supervisory experience preferred
• Background in Front Desk operations
• Solid leadership and coaching abilities
• Ability to remain calm under pressure

Elevate guest satisfaction through leadership, training, and exceptional service at Best Western.
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📌 Assistant Guest Services Manager at Best Western (Nova Scotia)
🏢 Best Western Plus Chocolate Lake Hotel
📍 Nova Scotia