Shape the future of public safety as a Technical Account Manager with Axon, driving strategic customer engagements and technical solutions in a hybrid work environment in Grande Prairie.

As a pivotal point of contact at Axon, the Technical Account Manager role is vital for establishing long-term partnerships with key customers. This position emphasizes project management, customer advocacy, and technical expertise to meet operational objectives using Axon’s innovative products. Collaborate with cross-functional teams to ensure solutions meet diverse stakeholder needs while contributing to Axon’s mission of protecting life.

Key Responsibilities:
• Serve as the primary technical contact for assigned agencies
• Develop expertise in Axon Records and Productivity Suite




• Collaborate with customers to configure and optimize solutions
• Deliver training sessions and facilitate knowledge transfer
• Monitor support tickets and provide Tier 2 technical support

Requirements:
• Bachelor's degree in IT, Business, or related field
• 4+ years in technical account management or related fields
• Experience with public safety organizations preferred
• Robust skills in analytics and troubleshooting
• Ability to manage diverse technical discussions

Leverage your technical insights and customer-facing skills to drive impactful outcomes with Axon.
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📌 Technical Account Manager at Axon (Alberta)
🏢 Stryker
📍 Alberta