Who are we?
We are a growth-oriented company that own and operate the highest quality rental communities across Canada. We offer our residents attractive, comfortable and secure homes and are constantly seeking talented individuals to join our team.

Our employees are essential to the success of our communities and we consider them our most valuable assets. We proudly invest in our employees’ learning and growth through our Mentorship Program and our Leadership Development Program, offered in partnership with Concordia University. As a recognized 2025 Mercer Best Employer, we are proud to be an equal opportunity employer that celebrates the diversity of the communities where we live and do business. This is reflected in the incredible progress we’ve made in raising our Engagement Score above the Canadian Top Quartile. It’s a testament to the dedication of our people across the country. Together, we will continue to raise our levels of employee engagement.

Position Summary
The Instructional Designer is responsible for assessing, designing, developing and evaluating comprehensive learning solutions that align with organizational goals. They bring together tools, platforms, and content into a form that is easy to use, scalable, and delivers excellent user experience within our learning infrastructure.

Responsibilities
Strategy & Planning

Collaborate with subject matter experts (SMEs) and internal stakeholders to understand learning scope, vision, and content needs

Clearly identify training program targets, user groups, learner characteristics, and skill gaps

Design curriculum and learning paths for various subjects and skills while integrating organizational goals and vision into learning solutions

Conduct regular assessments, surveys, focus groups, and other feedback methods to consistently understand employee learning needs

Build business cases for solution designs and implementation





Learning Design, Development & Delivery

Design and develop learning solutions (digital and blended) and training content, in strong collaboration with the Training Program Manager and stakeholders

Design instructional prototypes, conduct testing, analyze results, and recommend improvements

Develop and recommend learning assessment tools and metrics to measure adoption, progress, and post-training impact

Gather and analyze feedback from training sessions to identify gaps and implement updates

Provide coaching and training to staff on the delivery of learning solutions

Facilitate training sessions as required

Analyze existing learning programs and resources and identify areas for improvement

Provide backup support for Training Facilitators and Training Leads as required

Learning Management System (LMS) Support & Administration

Act as an administrator for the Learning Management System (LMS) including identifying, recommending, and implementing enhancements to the Training & Development team

Create and manage the digital learning plan to maximize outputs in learning platforms

Liaise with vendors and manage relationships with third-party providers supporting learning initiatives

Prepare and distribute LMS training updates, outcomes reports, and trend analyses

Maintain up-to-date training materials, handbooks, and user guides

Keep current with educational technology trends and best practices

Act as business unit leader for company ERP implementation, including testing,



course creation, and collaboration with the implementation team

Responsible for ongoing LMS maintenance and support

Project Management & Client Relationships

Effectively manage training projects, timelines, and prioritization based on standards of work

Participate in departmental or corporate projects where appropriate

Administrative/Other

Maintain training materials, handbooks, and user guides

Conduct research into learning and development issues, trends, and products

Support general administrative tasks related to training operations

Qualifications:

3 years experience using Learning Management Systems

3-5 years skilled experience developing learning content across multiple platforms (including mobile); experience with gamification and micro-learning is an asset

Post-secondary degree in Human Resources, Instructional Design, Education, or related field

Certification in Instructional Design

Certification in Adult Learning Principles

Certified Training and Development professional or equivalent is an asset

Proficient planner, problem solver

Experience successfully deploying and sustaining learning projects and programs into production

Proficiency in authoring e-Learning software such as Articulate Rise or Storyline or related authoring tools

High level proficiency in using MS Office suite & web-based conference services such as Teams, and similar technologies

Strong group facilitation and presentation skills at all levels

Video editing skills

Bilingual (French/English) written and verbal is an asset

What's in it for you?

Competitive Base Salary between $65,000 - $75,000

Paid Vacation

Flexible Health, Dental & Vision Benefits

Employee Savings Plan

Employee & Family Assistance Plan

Learning & Professional Development

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📌 Instructional Designer (Ontario)
🏢 CAPREIT Apartments
📍 Ontario