Elevate your customer service career with FIRST Insurance Funding of Canada as a Bilingual Client Service Specialist. This hybrid role emphasizes excellent communication skills in both French and English, ensuring top-notch client support.

As a key member of the team, you will be the first point of contact for clients and brokers, responding to inquiries via phone and email. This position demands strong attention to detail and a proactive approach to resolving client issues. You will also have opportunities for professional growth within a supportive and innovative environment.

Key Responsibilities:
• Provide exceptional customer service to brokers and clients
• Respond promptly to inquiries with professionalism




• Manage client expectations and follow through on actions
• Elevate serious complaints to management for resolution
• Liaise with team members for effective solutions

Requirements:
• Fluency in French and English, spoken and written
• 3-5 years of customer service experience
• Robust organizational and prioritization skills
• Proficiency in Outlook, Excel, and Word
• Enthusiastic and self-motivated attitude

Bring your bilingual communication and customer service skills to FIRST Canada, where innovation and teamwork thrive.
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📌 Bilingual Client Service Specialist at FIRST Canada (Ontario)
🏢 Wintrust Financial
📍 Ontario