Lead operations and sales as a Senior Director overseeing retirement residences in Ontario. Focus on financial performance, customer service, and regulatory compliance within a dynamic environment.

In this pivotal role, you will manage a portfolio of retirement homes requiring intricate oversight. Your leadership will drive financial growth through strategies aimed at maximizing occupancy and occupancy rates. Collaborate with Directors, Operations and Sales, ensuring alignment with Chartwell’s mission of enhancing the resident experience while maintaining operational efficiency.

Key Responsibilities:
• Oversee financial performance to meet Net Operating Income goals
• Ensure compliance with operational policies and accreditation standards
• Develop and implement operational strategies and initiatives




• Lead and support Directors, Operations and Sales in their roles
• Investigate and resolve resident/family concerns proactively

Requirements:
• 10+ years in senior management roles in seniors housing
• Proven experience in driving financial results and managing operations
• Robust leadership skills and ability to develop high-performing teams
• Knowledge of relevant legislative requirements
• Commitment to service excellence and resident satisfaction

Drive financial success and foster a culture dedicated to enhancing residents' lives as Senior Director.
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📌 Senior Director, Operations & Sales in Ontario
🏢 Chartwell Retirement Residences
📍 Ontario