Reporting to the Manager, Automation, the Specialist, AI & Automation is responsible for designing, building, and supporting intelligent automation solutions that improve business processes and enhance team member experiences across Porter.
Working from prioritized business opportunities, this role evaluates technologies, develops solutions, and implements automation capabilities using a combination of artificial intelligence, automation platforms, integrations, data, and emerging technologies. The role requires a hands-on builder mindset, strong technical curiosity, and the ability to rapidly translate concepts into working solutions.
Success in this role comes from combining technology, data, and creativity to solve business problems in new ways, while continuously exploring emerging tools and approaches that can deliver measurable value to the organization.
Duties & Responsibilities Design and Build Solutions
Design, configure, and implement automation and AI solutions that address business needs
Develop intelligent workflows using a combination of low-code, no-code, and code-based technologies
Build integrations between enterprise systems, applications, and data sources
Collaborate with data and technology teams to ensure solutions are built on reliable and governed data foundations
Support the development of data-driven workflows, insights, and decision-support capabilities
Translate business requirements into scalable and maintainable technical solutions
Prototype and Experiment
Rapidly develop proofs of concept and prototypes to validate new technologies and approaches
Evaluate emerging AI, automation, and productivity tools to determine applicability within Porter
Recommend implementation approaches based on technical feasibility, scalability, and business value




Continuously improve solutions through experimentation and iterative development
Operate and Enhance
Monitor, troubleshoot, and optimize deployed automation solutions
Maintain solution documentation, configuration standards, and technical assets
Identify opportunities to improve reliability, efficiency, and user experience
Support the adoption of new capabilities through testing and knowledge transfer
Actively participate in Porter's Safety Management System (SMS) by identifying and reporting workplace hazards and promoting a safe work environment.
Behavioural Competencies Concern for Safety: Identifying hazardous or potentially hazardous situations and taking appropriate action to maintain a safe environment for self and others.

Teamwork: Working collaboratively with others to achieve organizational goals.

Passenger/Customer Service: Providing service excellence to internal and/or external customers (passengers).

Initiative: Dealing with situations and issues proactively and persistently, seizing opportunities that arise.

Results Focus: Focusing efforts on achieving high quality results consistent with the organization’s standards.

Fostering Communication: Listening and communicating openly, honestly, and respectfully with different audiences, promoting dialogue and building consensus.

Qualifications University degree or college diploma in Computer Science, Engineering, Information Systems, Business Technology Management, Data Analytics,



or a related discipline
1-3 years of experience in technology delivery, automation, software development, data analytics, or related fields
Relevant co-op, internship, academic, personal, or open-source project experience will be considered
Strong aptitude for learning and applying recent technologies
Understanding of automation, AI, system integration, and digital workflow concepts
Familiarity with APIs, data structures, and modern business applications
Experience working with data, including data analysis, transformation, or integration activities
Exposure to low-code platforms, scripting, cloud technologies, or AI tools is considered an asset
Experience using AI-assisted development and productivity tools is considered an asset
Strong analytical and problem-solving abilities
Curiosity and willingness to experiment with emerging technologies
Ability to independently research, evaluate, and implement solutions
Strong written and verbal communication skills
Ability to manage multiple priorities in a fast-paced environment
Commitment to delivering high-quality, supportable solutions
Location Toronto Downtown Office (250 Yonge Street) #LI-Hybrid
Company Description Since 2006, Porter Airlines has been elevating the experience of economy air travel for every passenger, providing genuine hospitality with style, care and charm. Porter’s fleet of Embraer E195-E2 and De Havilland Dash 8-400 aircraft serves North America, including a coast-to-coast domestic Canadian network, the U.S., Mexico, the Caribbean and Central America. Headquartered in Toronto, Porter is an Official 4 Star Airline® in the World Airline Star Rating®. Visit www.flyporter.com or follow @porterairlines on Instagram, Facebook and X.

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📌 Intermediate Specialist, AI and Automation (Ontario)
🏢 Porter Airlines
📍 Ontario