Join a robust team as an SAP Application Support Engineer, providing L1 to L3 production support. This contract full-time role demands expertise in monitoring SAP systems and troubleshooting incidents.

We are seeking an experienced SAP Support Engineer with a strong grasp of SAP fundamentals, incident management, and support processes. Your responsibilities will cover extensive production support across all levels, ensuring timely resolutions and effective teamwork with technical teams throughout the support hierarchy.

Key Responsibilities:
• Monitor SAP applications and interfaces for issues
• Analyze and resolve incidents across L1, L2, L3 support
• Create and manage tickets in ServiceNow or ITSM tools
• Coordinate with technical teams for issue resolution
• Prepare documentation and knowledge articles

Requirements:
• 3–8+ years of SAP support experience
• Robust understanding of SAP ERP/S4HANA
• Experience with incident management processes
• Familiarity with SAP modules like FI/CO and SD
• Good analytical and troubleshooting skills

Leverage your SAP expertise to provide critical support and enhance production efficiency.
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📌 SAP Application Support Engineer (Ontario)
🏢 TEKGENCE
📍 Ontario