OVERVIEW

As a Server Assistant, you are the engine behind exceptional service. Through speed, awareness, and attention to detail, you create the conditions that allow the entire dining room to perform at its best. You anticipate needs before they arise, support your teammates without hesitation, and ensure every guest experiences the care and precision that define Published on Main.

KEY RESPONSIBILITIES

GUEST EXPERIENCE & HOSPITALITY

- Support every guest interaction with attentiveness, professionalism, and genuine hospitality.
- Anticipate guest and team needs before they become requests.
- Create moments of care through awareness, timing, and thoughtful execution.
- Contribute to an environment where guests feel welcomed and cared for throughout their visit.

EXECUTION & AWARENESS

- Deliver food accurately, confidently, and with a strong understanding of every dish.
- Develop a growing knowledge of the food, beverage, and dining experience to support guest interactions.
- Read the dining room continuously and respond proactively to changing service needs.
- Support servers and Service Leads through communication, urgency, and teamwork.

SERVICE & OPERATIONS

- Maintain dining room readiness through clearing, resetting, stocking, polishing, and organization.
- Complete opening, closing, and side duties with consistency and care.
- Ensure service stations, equipment, and guest-facing areas remain clean, organized, and service-ready.
- Support the pace and flow of service through strong situational awareness and adaptability.

TEAM & CULTURE

- Contribute to a culture of hospitality, respect, accountability, and collaboration.




- Support teammates with a team-first mindset and willingness to help wherever needed.
- Welcome coaching and actively apply feedback.
- Contribute positively to the energy, professionalism, and success of the team.

STANDARDS & ACCOUNTABILITY

- Uphold Published service, health, safety, and cleanliness standards at all times.
- Follow systems and procedures with consistency and attention to detail.
- Take ownership of your responsibilities and their impact on the guest experience.
- Execute every task with urgency, professionalism, and pride.

WHO YOU ARE A hospitality professional who understands that exceptional service is built through countless small details.

Highly aware, organized, and dependable, with a robust sense of urgency.

Someone who enjoys supporting others and takes pride in helping the team succeed.

Calm under pressure and able to adapt quickly to the changing rhythm of service.

Curious, coachable, and committed to continually improving your craft.

- Weekend and evening availability is a must.

- Serving It Right certification is a must.
- Ability to safely lift 25lbs.
- All applicants must legally be permitted to work in Canada.

WHY THIS ROLE MATTERS





Exceptional hospitality is built on countless details that guests rarely see—but always feel. This role creates the foundation that allows outstanding service to happen. Through anticipation, teamwork, and flawless execution, the Server Assistant helps ensure every guest experiences the care, precision, and warmth that define Published on Main.

Note: This is intended to provide a general overview of the responsibilities and tasks associated with this position. Duties and responsibilities may vary based on the specific needs of the organization. Additional duties may be assigned as needed to support the restaurant's operations and objectives.

WHAT'S IN IT FOR YOU

- Flexible schedule, posted well in advance!

- Company Group Benefits for FULL TIME (MIN 32 HRS/WK) employees, available after 90 days of active continuous employment.

- Participation in the tip pool to boost your income - upon successful completion of training

- Daily staff meal
- Employee Discount Program

Our goal is to be representative of our community, by fostering an inclusive and diverse environment where every person has an equal opportunity to enjoy a successful career. Hiring decisions are made based on qualifications and operational needs, not influenced by race, colour, creed, age, sex, gender, sexual orientation, national origin, religion, marital status, medical condition, physical or mental disability, military service, pregnancy, childbirth, unrelated criminal conviction, or any other protected ground. Reasonable accommodation is available for qualified individuals with disabilities, upon request.

📌 SERVER ASSISTANT (Vancouver)
🏢 Published By Northland
📍 Vancouver