We're seeking an experienced Automotive Service Advisor to serve as the primary point of contact between our customers and service technicians at our GM dealership. In this role, you'll manage customer interactions, assess vehicle service needs, prepare accurate repair orders, and ensure exceptional customer satisfaction throughout the service process. You'll combine technical automotive knowledge with strong communication skills to translate customer concerns into efficient, high-quality service solutions.
On site training as we go.
Required Qualifications
- Valid driver's license with a clean driving record
- Excellent communication, interpersonal, and organizational skills
- Ability to multitask effectively in a fast-paced environment
- Proficiency with general computer systems
- Professional appearance and commitment to high customer service standards
Preferred Qualifications but not required
- Previous experience as a service advisor, service technician, or in an automotive service department
- Strong knowledge of automotive repair services, GM product lines,
and warranty systems
- Ability to translate technical information into customer-friendly language
- Experience with GM-specific technologies and service procedures
Compensation & Schedule
- Hourly Rate: $19.38 - $29.11/hour (based on experience)
- Earning Potential: Commission and spiff/bonus opportunities available
- RRSP packages available
- Medical and Dental
-Life Insurance and Critical Illness packages available