Make an impact in patient care as a Caseworker with Cencora, supporting healthcare services across Canada. This full time position emphasizes case management and pharmaceutical collaboration.

Cencora seeks a dedicated Caseworker for its patient and provider support services marketed by Innomar Strategies. This role includes managing projects, providing detailed telephone support, and adhering to protocols for case management. The ideal candidate will utilize strong problem-solving skills and take an active role in pharmaceutical research while offering ongoing patient communication.

Key Responsibilities:
• Manage assigned projects and cases effectively
• Provide telephone support to patients and healthcare professionals
• Adhere to case management protocols and monitor compliance




• Document activities in the database systematically
• Participate in training for program updates and new hires

Requirements:
• Two years' associate degree or equivalent experience
• Minimum one year in customer service
• Bilingual in French and English preferred
• Strong attention to detail and multitasking abilities
• Experience in the medical/pharmaceutical field is an asset

Utilize your case management and customer service expertise to enhance health outcomes as a Caseworker at Cencora.
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📌 Caseworker for Health Support at Cencora (Prince Edward Island)
🏢 Cencora
📍 Prince Edward Island