Elevate customer service experiences as a Service Appointment Coordinator with Go Auto at Team Ford. Your organizational skills will shine as you manage appointments efficiently.

As a Service Appointment Coordinator at Team Ford, you will play a vital role in crafting remarkable customer interactions. Your responsibilities include scheduling appointments, providing updates, and ensuring guests feel valued. With keen attention to detail, you will check for recalls and communicate effectively to enhance the service process.

Key Responsibilities:
• Schedule and confirm service appointments promptly
• Create extraordinary experiences with friendly greetings
• Verify outstanding recalls and advise on warranties
• Manage calls and emails for seamless communication




• Coordinate with parts for a seamless service flow
• Process payments accurately according to guidelines
• Request and follow up on guest feedback promptly

Requirements:
• Proven customer service experience enhancing guest interactions
• Excellent verbal and written communication skills
• Highly organized and detail-oriented
• Ability to multitask effectively in a dynamic setting
• Tech-savvy skills to navigate systems easily

Deliver exceptional service and create lasting guest experiences as part of Go Auto's welcoming team.
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📌 Service Appointment Coordinator at Team Ford (Alberta)
🏢 Go Auto
📍 Alberta