Technology Support Specialist in Calgary (Alberta)

Technology Support Specialist in Calgary (Alberta)

15 Aug
|
Socket.dev
|
Alberta

15 Aug

Socket.dev

Alberta

Join Walmart in Calgary as a Specialist for Technology Support. This role focuses on daily IT assistance, incident resolution, and logistics equipment support.

In the Specialist - Technology Logistics Support position, you will be the first point of contact for users in the DC/FC seeking IT help. This role encompasses L1 service desk request management, installation support for recent systems, and monitoring of data center alarms. Collaboration among support teams is vital for effective problem resolution.

Key Responsibilities:
• Serve as initial IT support for DC/FC users
• Resolve incidents and fulfill routine service requests
• Facilitate communication between operations and support teams
• Manage upgrades and outages to ensure smooth implementation
• Provide assistance with Microsoft Windows and Office products

Requirements:
• Must be 16 years or older
• Ability to handle various IT support requests
• Strong communication and problem-solving skills
• Experience with office printers in multiple capacities
• Ability to escalate complex issues effectively

Enhance your technical support skills and grow with Walmart Technology in Calgary.
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📌 Technology Support Specialist in Calgary (Alberta)
🏢 Socket.dev
📍 Alberta

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