The Director, Canadian Reinsurance Operations is accountable for the management of Reinsurance Operations strategy, development and execution of plans to meet the business needs for the increasing growth of reinsurance arrangements. These strategies will enhance process engineering and operational efficiency in order to manage risk and increase the organization’s effectiveness and ensure consistent high quality service delivery, while also delivering increased insight into all aspects of our reinsurance portfolio.

Position Responsibilities:

Strategic Thinking : Participate as part of the Group Reinsurance Management Team responsible for strategic planning and leadership; identify opportunities for the business to further its goals. Contribute to the strategic direction for the business, especially as it relates to Operations. Participate in key decisions on major projects and initiatives with business unit wide impact.

People Leadership: Effectively use strong communication skills to translate Segment business strategy into workable plans/projects for Reinsurance Operations. Lead, motivate and develop teams within Reinsurance Operations. Set clear objectives for direct reports to attain business goals. Play influential role in leading an operational team in growth and in driving change, while working in a complex and changing environment. Lead and develop a customer centric culture by attracting and developing high performance employees and providing career growth opportunities in the area. Liaise with other Senior Management in Manulife Canada to align goals with business strategy.

Business Acumen: Proactively establishes and implements quality and productivity initiatives for continuous improvement. Delivers and executes large-scale projects which will transform business processing and Reinsurance Operations within Group Finance and Actuarial. Provide business direction and planning to prioritize the development and maintenance of administration systems and other support technologies. Develop and implement programs and benchmarks to measure quality and productivity within Reinsurance Operation’s processes.

Personal Effectiveness: Demonstrates strong achievement orientation and looks for continuous ways to improve, continually pushing for results, looking for new ways to increase operational effectiveness, value-added insights and motivate surrounding teams. Ability to lead in ambiguous high-pressured environments, providing guidance and showing resilience in the rapid pace of change. Strong and practical risk taker focused on continuous self –development.

Required Qualifications:





Strategic orientation

Ability to interact with numerous other areas and Senior Management on key business issues as well as demonstrate strong managementskills in the areas of leadership, staff development, team building and organizational management

Strong presentation facilitation, communication skill

Excellent understanding of the life insurance and reinsurance with the ability to translate external issues and trends to internal business strategy

Operationally focused and results-oriented

Strong change management and communication skills

Strong analytical and problem-solving capability

Preferred Qualifications:

Superior influencing and negotiation skills

Ability to adhere to high ethical standards while maintaining /promoting a positive work environment

When you join our team:

We’ll empower you to learn and grow the career you want.

We’ll recognize and support you in a flexible setting where well-being and inclusion are more than just words.

As part of our global team, we’ll support you in shaping the future you want to see.

#LI-Hybrid

The role being advertised is an existing vacancy.

マニュライフとジョン・ハンコックについて
マニュライフ・ファイナンシャル・コーポレーションは、「あなたの未来に、わかりやすさを」を提供する、国際的な大手金融サービスプロバイダーです。当社について詳しくは、 https://www.manulife.co.jp/ lご覧ください。

マニュライフは機会均等を是とする雇用主です
マニュライフ/ジョン・ハンコックでは、多様性を受け入れます。私たちは、サービス提供先であるお客さまと同様に、多様な人材を引きつけ、育成し、定着させ、文化や個人の力を受け入れる包括的な職場環境を促進するよう努めています。当社は公正な採用、定着、昇進、報酬に努めています。当社のすべての慣行およびプログラムは、人種、祖先、出身地、肌の色、民族的出自、市民権、宗教または宗教的信念、信条、性別（妊娠および妊娠関連の状態を含む）、性的指向、遺伝的特徴、退役軍人としての地位、性自認、性に関する表明、年齢、婚姻状況、家族状況、障害、または適用法で保護されるその他の要因に対する一切の差別を行うことなく管理されます。

雇用への平等なアクセスを提供するために、障壁を取り除くことが当社の優先事項です。人事担当者は、応募者が応募プロセス中に合理的配慮を要求する場合に協力します。配慮要求のプロセス中に共有されるすべての情報は、適用される法律およびマニュライフ/ジョン・ハンコックのポリシーに準拠した方法で保存および使用されます。申請プロセスにおいて合理的配慮を要求するには、 [email protected]までご連絡をお願いします。

Referenced Salary Location

Toronto, Ontario

Working Arrangement
ハイブリッド勤務

Salary range is expected to be between
$125,100.00 CAD - $175,100.00 CAD

Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. If you are applying for this role outside of the primary location, please contact [email protected] for the salary range for your location.

Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D; insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S., please contact [email protected] for more information about U.S.-specific paid time off provisions.

We use data and analytics technologies, such as artificial intelligence (AI), and automated processing tools, to analyze and process the information you provide to us or third parties in the application process. For more information, please refer to our personal information collection statement.

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📌 Director, Canadian Reinsurance Operations (Ontario)
🏢 Manulife Financial
📍 Ontario