Job details user support technician Posted onAugust 11, 2026 by a licensed third-party for Employer details Paul Gupta & Associates
Education College/CEGEP
Experience 1 year to less than 2 years
Languages English
On site Work must be completed at the physical location. There is no option to work remotely.
Responsibilities Respond to users experiencing difficulties with computer
Consult user guides, technical manuals and other documents to research and implement solutions
Provide advice and training to users in response to identified difficulties
Collect, organize and maintain a problems and solutions log for use by other technical support analysts
Participate in the redesign of applications and other software
Provide business systems, network and Internet support to users in response to identified difficulties
Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
Supervision 3-4 people
Work conditions and physical capabilities Quick-paced environment
Work under pressure
Tight deadlines
Repetitive tasks
Handling heavy loads
Physically demanding
Manual dexterity




Attention to detail
Ability to distinguish between colours
Sound discrimination
Sitting
Combination of sitting, standing, walking
Standing for extended periods
Bending, crouching, kneeling
Personal suitability Accurate
Client focus
Efficient interpersonal skills
Excellent oral communication
Excellent written communication
Initiative
Judgement
Organized
Team player
Location Location 1100 South Service Road West Oakville , ON L6L 5T7
Work location On site
Salary $ 36.92 HOUR hourly / 30 to 40 hours per week
Terms of employment Permanent employment Full time
Morning, Day, Overtime available
Starts as soon as possible
vacancies 1 vacancy
Source Job Bank #3643274
Who can apply for this job? You can apply if you are:
a Canadian citizen
a permanent resident of Canada
a temporary resident of Canada with a valid work permit
Do not apply if you are not authorized to work in Canada . The employer will not respond to your application.
Advertised until 2026-09-01

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📌 user support technician (Ontario)
🏢 Paul Gupta & Associates
📍 Ontario