Overview
The Program Analyst roleis a full time position. It is preferably a hybrid position located in Mississauga, Ontario, but could also be remote.This posting is for an existing position, with an anticipated start date of November 2026.
Reporting directly to the Director of International Programs,the Program Analyst provides monitoring and evaluation support, training, and guidance to ERDO program partners and maintains and continually improves ERDO's monitoring and evaluation and information management systems. The Program Analyst may also provide technical or thematic expertise for the program team, providing support, training, and guidance to ERDO program partners.
Key Responsibilities
Monitoring, Evaluation, Accountability, and Learning
Lead program monitoring and evaluation, data collection, best practices identification, and dissemination of knowledge and lessons learned among program staff, program partners, and donors
Work with program partners to ensure proper identification of baseline and data collection
Develop systematic and realistic monitoring tools that capture quantitative and qualitative data to report on project performance indicators
Provide training for program partners in monitoring and evaluation
Provide support to program partners during the entire program process related to monitoring and evaluation
Build capacity of program partners in logical frameworks, data management, data analysis, result-based programming, and monitoring and evaluation methods and principles
Create, provide support, and/or approve the baseline and endline surveys for program partners
Determine and/or approve indicators for results-based management for Canadian Foodgrains Bank (CFGB) and other programs
Create tools and manuals to support program partners in monitoring and evaluation, results-based management, logical frameworks, and data analysis
Contribute to monitoring and evaluation sections of proposals and reports, including CFGB and Global Affairs Canada (GAC) proposals and reports
Manage ERDO's data collection platform, Kobo
Program Information Management and Reporting
Organize collection of proposals and reports
Ensure documents and reports are properly stored on appropriate online platforms and archives
Manage the organization of the International Programs data platforms and archives
Manage the program cloud information management system, Smartsheet, including the organization, improvement, and development of the system
Ensure the timely update of the information management system, Smartsheet
Schedule automatic updating and notifications based on program schedules
Create information management guidelines and training manuals
Provide support and training for staff on the information management system
Provide program support and information to ERDO staff
Provide program information to program partners and PAOC global workers and regional directors
Collect information and write reports for churches and donors
Collect information for larger communication updates and reports, including ERDO board reports, PAOC general conference reports, ERDO annual reports, etc.
Provide information to marketing and communications for appeals, website updates, grant proposals, or other resource development needs
Provide program summary sheets and program information slides for church relations and communications staff
Program Quality and Innovations
Create and update program documentation, including the program framework, project proposal and reporting templates, policies and procedures, etc.
Track progress of program annual business plan
Program Management for Small-scale and Thematic Projects
Maintain solid relationships with program partners, providing technical assistance
Process and review project proposals and reports in support of their projects
Maintain strong communication with program partners through the project cycle
Professional Development and Networking
Increase knowledge in monitoring and evaluation techniques, best practices in monitoring and evaluation, and best practices in sector-specific areas
Increase knowledge in newest tools, indicators, and practices in monitoring and evaluation across all sectors that ERDO works in
Attend workshops and learning opportunities
Follow-up on recommended reading, information, and reports
Increase knowledge in information management and monitoring and evaluation technologies, including Smartsheet, Kobo, etc.
Qualifications
Core Competencies:
High-level proficiency withMicrosoft suite of programs and online communication tools
Strong written and oral English communication skills
Exceptional organization skills and attention to detail
Ability to make quality decisions within the scope of authority
Ability to take initiative,
and manage multiple activities with efficiency and accuracy
Ability to develop and implement improvements in work processes
Experience working effectively in a team environment
Excellent interpersonal skills to enable good working relationships with all areas of the organization
Commitment to the Mission, Vision, and Core Values of ERDO
Understand principles, policies and trends within the international humanitarian aid and development sectors
Understanding of results-based management is an asset
Familiarity with data management tools and programs is an asset
Ability and willingness for international travel; travel to program locations is required
Experience:
1-2 years experience in a similar role or other notable relevant work experience
University degree in a relevant field
Why Choose ERDO?
Established in 1983, ERDO is the humanitarian agency of the Pentecostal Assemblies of Canada (PAOC). Our mission is to passionately respond to the practical needs of people living in poverty and crisis around the world. Our vision is to seek Christ-motivated community and individual transformation by meeting basic human needs and fostering social, economic and spiritual potential. We do our work and seek to honour God through our core values: Integrity, Excellence, Dignity, Collaboration, Compassion and Gratitude. With over 40 years of development experience, ERDO serves children and their families in more than 30 developing countries through community development, crisis response and child sponsorship. We are also recognized by Charity Intelligence as one of the "Top 100 Rated Charities in Canada."
As an employer, we provide the following:
Competitive compensation package commensurate with experience which includes salary (range $52K to $60K) and paid vacation
Comprehensive benefits for you and your dependents, which include health, dental, and insurance
A defined benefit pension plan, with employer-matched contributions
10 Paid Personal Emergency Leave days per year
5 Paid Flex days per year
Flexible work arrangements
Professional learning and development opportunities
Weekly chapel services
ERDO strives for an inclusive recruitment process; and welcomes and encourages applications from candidates with disabilities. Accommodations are available upon request for candidates taking part in the selection process.
We thank all applicants for your interest; however, only those selected for an interview will be contacted.
ERDO – 2450 Milltower Court, Mississauga ON L5N 5Z6 – www.erdo.ca
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📌 Program Analyst (Ontario)
🏢 ERDO
📍 Ontario